I’m trying to keep track of stuff on all 3 lines and it is difficult when it doesn’t work as stated. The one phone will show say 15 text messages send and received when I actually sent and received well over 50. While the other 2 phones only show some and not everyday. I I have 3 lines and one line shows ever text and call. For example there a feature that is suppose to keep track with texts and calls. I’ve contacted them serval times but it is always an excuse that is never actually resolved.

The app is very glitchy and it is just getting worse. We rarely have dropped calls, so we are very happy so far with the service over the first couple years! When I’m at work, my phone automatically finds a hotspot in my office building, so I use no data at all. Our bill was still only $90! We were able to switch right back to a much lower by-the-gig plan after that trip. We switched plans through the app recently when we were in a road trip, and used over $11 gigs of data because we could not link to wifi or an Xfinity hotspot very much. Also, the new shared plan is really great for families, and extremely flexible. Our average bill has been about $30-40/month for all three phones. The most I have paid for three phones in our family is about $90 including taxes/fees over the last year, and that was when we were traveling to rural areas on toad trips. The Xfinity mobile app and the service overall have been great. There must have been some changes at the company because it is much better now. I was very skeptical, and at times very frustrated, with the customer service for Xfinity in the past.

Xfinity stream app for mac laptop